Shipping Policy
Shipping Options:
Evergreen ships its capsules worldwide! We offer a standard international tracked shipping option by default for each order.
Cost of Shipping:
Standard shipping is 6,00 EUR per order but can be free if a promotion is on-going.
Duration of Shipping:
Because we ship worldwide, the expected delivery times vary from one country to another. Here is a list of the expected delivery times for countries we ship regularly to (from shipping date):
Please note that during sales period (Black Friday, end of year period etc.), these delay might be slightly longer
| United Kingdom | 6-9 days (can be delayed in rare cases due to brexit) |
| Spain | 6-9 days |
| Switzerland | 9-12 days |
| Germany | 9-12 days |
| Italy | 12-15 days |
| Australia | 15-18 days |
| United States | 9-12 days |
| France | 12-15 days |
| Netherlands | 12-15 days |
| Canada | 12-15 days |
| Norway | 15-18 days |
| Honk Kong | 12-15 days |
| Ireland | 15-18 days |
| Denmark | 15-18 days |
| Austria | 15-18 days |
| United Arab Emirates | 18-21 days |
| Sweden | 12-15 days |
| Israel | 20 days |
| New Zealand | 20+ days |
| Greece | 15-18 days |
| Saudi Arabia | 20+ days |
| Russia | 20 days |
| Portugal | 20 days |
| Thailand | 20+ days |
| Malaysia | 20+ days |
Handling Time:
The handling time (ie the time between when an order is placed and when it gets shipped), is from 2 to 4 business days, except during December. To minimize the shipping delays we process orders in real time during this month.
Restrictions:
To ship an order to South Korea we need the tax/custom ID. Forgetting to state it in your address will cause a delay in your order since we will have to contact you.
Liability:
We cannot be responsible if there is any delay caused by:
- customs delay
- strikes
- weather conditions
- error in your address when you placed your order
- if nobody is there to receive the order (even if someone was there but the delivery courier says otherwise)