Shipping Policy

Shipping Options:
We ship worldwide!
We offer a standard international tracked shipping option by default for each order. In some countries an express shipping option may be available.

Cost of Shipping:
The shipping fee depends on the country of destination. Currently shipping is free for orders over 59€ (except for: Cyprus, Qatar, Philippines, Oman, Morocco).

Duration of Shipping:
Because we ship worldwide, the expected delivery times vary from one country to another. Here is a list of the expected delivery times for countries we ship regularly to (from shipping date):

Please note that during sales period (Black Friday, end of year period etc.), these shipping times might be slightly longer

United Kingdom	6-9 days
Spain	6-9 days
Switzerland	9-12 days
Germany	9-12 days
Italy	12-15 days
Australia	15-18 days
United States	9-12 days
France	12-15 days
Netherlands	12-15 days
Canada	12-15 days
Norway	15-18 days
Honk Kong	12-15 days
Ireland	15-18 days
Denmark	15-18 days
Austria	15-18 days
United Arab Emirates	18-21 days
Sweden	12-15 days
Israel	20 days
New Zealand	20+ days
Greece	15-18 days
Saudi Arabia	20+ days
Russia	20 days
Portugal	20 days
Thailand	20+ days
Malaysia	20+ days

Handling Time:
The handling time (ie. the time between when an order is placed and when it gets shipped), is from 1 to 3 business days, except during December: to minimize the shipping delay we process orders in real time during this month.

Restrictions:
To ship an order to South Korea we need the tax/custom ID. Forgetting to state it in your address will cause a delay in your order since we will have to contact you.

To ship an order to Chile we need the RUT number.

Liability:
We cannot be responsible if there is any delay caused by:
- customs delay
- strikes
- weather conditions
- error in your address when you placed your order
- if nobody is there to receive the order (even if someone was there but the delivery courier says otherwise)